Janice‘s contract with Rogers Wireless is due in a few months. She is looking to renew her contract so she can get the Sony Ericsson Xperia X10.
I told her to call Rogers customer relations (aka retentions) to negotiate a better plan before renewing her contract.
The goal is to get the following features for a total of $48.50 per month:
- 300 daytime minutes
- unlimited weekends and evenings starting at 6PM
- My5 Canada-wide
- Call display, voice mail, and 2500 text messages
- At least 500MB data
This goal is very doable and it is well documented on RedFlagDeals forums.
Called several times to retention and got nothing but stupid “unlimited” student plans. For $50 a month she gets 500MB data, My5 Canada OR unlimited network calling. Adding call display and this and that and the total will be close to $70 per month. This is a joke! It’s almost worse than what she already has. How do they retain customers with such ridiculous plans and prices?
I know its frickin ridiculous, I called to get a new student plan, at 54.49$ right now i was getting unlim. internet, messgaing, 150 minutes and calll forwarding, call display and voicemail.
they wanted 62.79$+tax+goverment fee+call display and voicemail, which is like 80$. all this includes 200 minutes (WOW), 100MB of internet (UNBELIEVABLE, I ALREADY HAVE UNLIMITED NOW LOL), 1000 texts, HOW COULD THEY STAY IN BUSINESS, im gonna cancel my contract if they dont offer better.